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25 Questions

POOQ

Hey TeamBuyers!
Please share any questions you may have on today's buy here.
Buyers Unite!

Buys: 5
Posts: 2

duchesnes
6:52 AM
What is included in the deal ? Is shipping included ? Any choice of item ? Thank you!
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Buys: 0
Posts: 1

hania
8:36 AM
How do I choose the style of the purse holder?

Buys: 20
Posts: 10050

TeamGuy Darryl
9:14 AM
Hello, the offer is valid for any POOQ on their website. Shipping is not included and is $13 for 1-4 POOQs and $20 for 5-10.
Thanks for posting.

Buys: 0
Posts: 3

PihHa
10:39 AM
If I purchased 4 coupons. Can I enter all the codes (all 4 of them) for one purchase when I order them from your website to avoid shipping cost of 4 x $13? That means I will only pay shipping cost of $13 for 4 to one address. - Susan
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Buys: 22
Posts: 10600

TeamGuy Jack
10:18 AM
Thanks for posting! Yes, you can order up to 4 and only pay the $13 shipping just once. From the Buy Details: Shipping is extra: $13 for 1-4 POOQs and $20 for 5-10.

Buys: 0
Posts: 1

laneychan
11:27 AM
the two style I want is sold out, will they get restocked? if so, what's the time frame?
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Buys: 22
Posts: 10600

TeamGuy Jack
10:43 AM
Thanks for posting! They receive new inventory quite often, you can contact orders@pooqmeup.com for specific inventory. This ticket is good until March 2012, so there is plenty of time for redeeming.

Buys: 0
Posts: 2

Maamaabee
11:57 AM
Are the metal holders (containers) for the plow included as well?
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Buys: 22
Posts: 10600

TeamGuy Jack
11:57 AM
Thanks for your patience while I get the answer for you from the merchant.

Buys: 22
Posts: 10600

TeamGuy Jack
1:21 PM
Thanks for posting! Yes, each Pooq purse hook comes with a Pooquette (tin case).

Buys: 22
Posts: 10600

TeamGuy Jack
12:21 PM
Thanks for posting! Yes, each POOQ comes with a POOQUETTE (tin case).

Buys: 0
Posts: 2

Maamaabee
11:58 AM
I meant to say pooq not plow... damn iPad spellcheck!
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Buys: 22
Posts: 10600

TeamGuy Jack
1:22 PM
No Problem! It happens to all of us. I understood what you were trying to say!

Buys: 0
Posts: 2

thao24
12:22 PM
Sorry alittle confused, I have already completed check out by providing my credit card information. On the direction its states when this has been product completed we will be giving direction to this purchase through our check out? but didn't I already check out by providing my info?
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Buys: 22
Posts: 10600

TeamGuy Jack
11:53 AM
Thanks for posting! Once the feature ends we will be sending out redemptions instructions. You will just need to pay for shipping at the Pooq website.

Buys: 1
Posts: 3

sc7
7:25 AM
I didn't get an email containing redemption instructions. I've got the codes, I've got the ones I want picked out, now how do I go about purchasing them?

Buys: 0
Posts: 6

buybuy
11:30 AM
Post a question Will it hook onto any surface? Would a purse-snatcher be able to grab it very easily? (how firmly would it be attached to the table?)
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Buys: 22
Posts: 10600

TeamGuy Jack
11:55 AM
Thanks for posting! It will hook on to all table surfaces. A would-be thief would be discouraged from stealing our purse because it would be hanging at the table near your legs and not hanging on the back of your chair or on the floor. It is held on to the table by the weight of the purse.

Buys: 0
Posts: 1

missspecial
11:20 AM
What are the dimensions of the POOQ?
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Buys: 22
Posts: 10600

TeamGuy Jack
11:23 AM
See the page here for an actual size: http://www.pooqmeup.com/corporate

Buys: 4
Posts: 23

tofoodie4life
11:28 AM
Will it hook onto tablecloths? Can we make our purchase now, or do we have to wait until the deal is over first?
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Buys: 0
Posts: 3363

TeamGuy Byron
3:01 PM
Hello there,
Yes this will work with a table cloths. You can make your purchases now.

Buys: 4
Posts: 23

tofoodie4life
5:26 PM
Can you clarify how I make my purchase now? There is no spot on the Checkout page to input a promotional code. Plus, on your TeamBuy deal page, it states, "Once feature is over TeamBuyers will receive a promo code to input at checkout and an instructional email."
Please clarify whether I can actually purchase now with my coupon or if I have to wait until the deal ends. Thanks!

Buys: 0
Posts: 152

TeamGal Felicia
10:38 AM
Hello,
Thanks for posting! We will be providing all customers with an instructional email tomorrow September 8th with a special promotional code and instructions on how to redeem. We apologize for any inconveniences this may cause.
Have a good day,

Buys: 0
Posts: 1

Lindsay586770104
3:07 PM
I'd like to buy the deal, but could I pick it up in the store in person to avoid the shipping cost? thx.
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Buys: 0
Posts: 3363

TeamGuy Byron
3:38 PM
Hello there,
I am just getting in contact with the merchant now. I will post back when I get a reply

Buys: 0
Posts: 3363

TeamGuy Byron
3:57 PM
Hello Lindsay,
Unfortunately the don't have a store. So shipping in the only option.

Buys: 4
Posts: 23

tofoodie4life
5:27 PM
Further to my last question, can you clarify whether we can actually purchase now, or wait until the deal ends? I purchased my coupons but when I tried to check out via the POOQ website, there was no option to enter a code (nor have I actually received my Teambuy coupon yet).
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Buys: 0
Posts: 3363

TeamGuy Byron
5:39 PM
Hello there,
You have to wait for the deal to expire before you can use your Teambuy code. You will also receive instructions on how to redeem the deal.

Buys: 0
Posts: 1

Julie696510159
12:52 AM
I received my voucher via email, but nothing specific about redemption instructions...on the site it takes me to paypal, which shows the full amount with nowhere to input the code. Does this come after? I don't want to commit to the payment before I have submitted my voucher #...
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Buys: 0
Posts: 3363

TeamGuy Byron
3:34 PM
Thanks for posting!
Pooq we will be emailing everyone with redemption instructions and a promo code once the deal is done. Thanks for your patience

Buys: 0
Posts: 2

fpurslow
9:40 AM
How do I know when "the deal is done"? Surely it's not the expiry date, which is March 12, 2012. I bought some of these for Xmas gifts. Can you tell me when I can expect the promo code? I've received my Team Tickets with individual codes in each of them. Is this not the promo code?

Buys: 0
Posts: 1146

TeamGal Audrey
4:04 PM
Thanks for posting! The voucher codes are the individual codes on each ticket. Your tickets are already active because you processed your purchase on the 1st day of the feature. Have a great day!

Buys: 3
Posts: 6

christinahh
1:58 PM
Waiting for the response to the question about picking up this item. Comment from the vendor justifying the $13 shipping charge for a small item may be of interest to those like myself wh find it unreasonable - like the vendor is in the shipping/handling business.
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Buys: 0
Posts: 3363

TeamGuy Byron
3:36 PM
Hello there,
I am just getting in contact with the merchant now. I will post back when I get a reply.

Buys: 0
Posts: 3363

TeamGuy Byron
3:59 PM
Thanks for posting!
Unfortunately the don't have a store so orders have to be shipped. The shipping for 13$ does pay for 1-4 Pooqs so if you have some friends who also want one you can save on shipping.

Buys: 1
Posts: 2

salwong
6:21 PM
Hi Team Guys ,
Love the Pooq idea!. If I order 10 Pooqs, the shipping will be $20 for all 10 Pooqs..right? When I place order online, will there be 10 voucher spaces to fill in for 10 orders? Thanks, Sally
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Buys: 7
Posts: 6068

TeamGuy Daniel
8:13 AM
Hello,
One you are on the check out page on POOQ you simply enter your code in the special Instructions section. There is room there for multiple codes. Have a good day.

Buys: 0
Posts: 2

fpurslow
11:29 AM
I did that but it still wouldn't put through my order unless I included credit card info. Why?

Buys: 0
Posts: 1146

TeamGal Audrey
4:11 PM
Thanks for posting! You need to enter this code in the special instructions area. Then when the accept the Payment, they will change the cost to reflect the purchase of your tickets. Have a great day!

Buys: 0
Posts: 2

twinkleberri
9:38 PM
It says it's magnetic... will it still work on wood tables?
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Buys: 7
Posts: 6068

TeamGuy Daniel
8:15 AM
Hello,
The Magnetic part is the clasp. This is for when you are storing your POOQ. The clasp allows it to close up neatly. This does work on any type of table. Have a good day.

Buys: 0
Posts: 1

laurasusan
6:52 PM
My new teambuy email today had a chi flat iron on for &75 and when I click on the deal, it takes me to the POOQ deal and the chi irons are nowhere to be found. Why is this?
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Buys: 0
Posts: 1146

TeamGal Audrey
7:16 PM
Thanks for posting! We apologize for any inconvenience but TeamBuy was informed that those were not the original Chi Hair Straightener so this feature was cancelled. Have a great day!

Buys: 2
Posts: 4

lisasusan
7:50 PM
The email says it is a chi flat iron for $75 but when you view this it comes out as a purse holder? I would like to order the chi flat iron for $75.
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Buys: 0
Posts: 1146

TeamGal Audrey
7:53 PM
Thanks for posting! We apologize for any inconvenience but TeamBuy was informed that those were not the original Chi Hair Straightener so this feature was cancelled. Have a great day!

Buys: 0
Posts: 3

duchihchia
2:59 AM
Hi, got the promotion code from Teambuy, when go to POOQ site, enter the code in the special instruction, price did not readjust and still shows owing original price, and took me to Paypal site for payment. Could you guild me through how to make the purchase with POOQ with Teambuy promotion code? thanks.
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Buys: 0
Posts: 152

TeamGal Felicia
12:47 PM
Hello,
Please forward this request to info@teambuy.ca and we would be more than happy to assist you further.
Have a good day,

Buys: 0
Posts: 5

Valerina
9:21 AM
Hi there, I still havent recieved the email with the instructions on how to purchase this item. Will we be recieving it soon? I would like to make my orders today if possible - thanks.
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Buys: 0
Posts: 152

TeamGal Felicia
12:48 PM
Hello,
Please forward this request to info@teambuy.ca and we would be more than happy to assist you further.
Have a good day,

Buys: 0
Posts: 2

Sharonjoss
5:26 PM
Also having a frustrating time trying to redeem the Pooq vouchers and they don't answer their emails.
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Buys: 0
Posts: 1146

TeamGal Audrey
5:28 PM
Hello,
Please forward this request to info@teambuy.ca and we would be more than happy to assist you further.
Have a good day,

Buys: 0
Posts: 2

Sharonjoss
5:50 PM
Awesomely fast response and problem solved, Thanks v.much

Buys: 0
Posts: 1

gurlynnk
3:56 PM
I recieved the pdf file withthe long code however I still dont understand how to redeem. When I put that code under voucher it says not valid. What do I do to redeen?
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Buys: 0
Posts: 3363

TeamGuy Byron
2:14 PM
Hello there,
If you have not received the email telling you how to redeem please email us at Info@teambuy.ca.

Buys: 0
Posts: 2

shogirl1969
1:02 PM
Just a question regarding the pooq purse hooks. The instructions state that I will receive an email with further instructions. Just wondering when I can expect to see this email?
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Buys: 0
Posts: 3363

TeamGuy Byron
2:14 PM
Please see above

Buys: 0
Posts: 1

Kimora
12:20 PM
Iv'e received the Teambuy ticket but there are no intructions regarding how to redeem it on the pooq website, I've emailed POOQ as well as teambuy with no answers
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Buys: 0
Posts: 3

teluscustomer1
3:43 PM
telus security solutions testing. please ignore. for more information about the test, please contact Stephen Vo Van.
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Buys: 0
Posts: 3

teluscustomer1
3:51 PM
telus security solutions testing. please ignore. for more information about the test, please contact Stephen Vo Van.

Buys: 0
Posts: 3

teluscustomer1
3:46 PM
telus security solutions testing. please ignore. for more information about the test, please contact Stephen Vo Van.
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Buys: 22
Posts: 10600

TeamGuy Jack
2:05 PM
Hi! the instructions are too long to post in this forum, please email us at info@teambuy.ca and we can email you the exact instructions.
Buy Talk is a section for Community Members to ask and answer questions about today's feature.

Any posts that are not questions or answers about the feature, contain direct links, or contain personal information will be removed.

For all other types of inquiries, please contact info@teambuy.ca.

This deal has ended. Email us at info@TeamBuy.ca for any questions or comments comments.

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TeamBuy.ca Q & A

  • Post your questions on Today's Buy.
  • Click "Me Too" to receive an email notification when the question receives a certified answer.
    (Make sure to check your junk email)

Top 9 Q & A’s

  1. Can I subscribe to more than one city's email?
    Yes you can. You can subscribe to as many as you like, just change the city on the subscribe box on the top of the page.
  2. I haven’t received my TeamTickets yet, what do I do?
    Sign into your TeamBuy account and check your TeamTickets page in your My Buys.
  3. How do I check if my Buy went through?
    Check your TeamTickets in the My Buys section and if you purchase is there and is pending it means your purchase went through.
  4. I purchased the Buy, the minimum has been reached, but my tickets are still 'pending'?
    All tickets remain pending until the Buy finishes/closes. When the Buy countdown reaches 0, all tickets then become 'Active' and ready for download and use.
  5. How does the gifting option work?
    On the shopping Bag page you can click on the “Gift” option. If you want to gift a ticket afterwards you are able to simply give the TeamTicket away even if it has your name on it (tickets are transferrable). If you didn’t gift it at the time of purchase and prefer to have the name changed, email info@teambuy.ca with the name you would like on the TeamTicket.
  6. Is this safe?
    Your credit card number is transmitted by SSL directly to a secure electronic vault, and the little 'padlock' icon on your browser confirms this. At no time is your credit card information stored on our servers. To learn more about SSL certification check out http://www.ehow.com/how-does_ssl-work.html
  7. What happens to my information after I sign up and purchase?
    You can rest assured your information is safe. We have a strict policy not to give out any personal information, like your email address to any of the business we feature and your credit card information is never stored on our system, it goes directly to our credit card processing provider. That is why you have to input your CC info every time you decide to purchase
  8. How do I get TeamBucks?
    You can earn TeamBucks by referring friends who don’t have a TeamBuy account.

Customer Support

 Email
info@teambuy.ca

 Phone
1.855.TEAMBUY (832.6289)
(Monday-Friday 8AM-8PM)