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20 Questions

Anywhere Fireplace

Hey TeamBuyers!
Please share any questions you may have on today's buy here.
Buyers Unite!

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Posts: 2

Faisalkawar
Hi, can you ship this to the US?
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TeamGuy Darryl
Hello, we have contacted the merchant and we will post your answer as soon as possible.

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TeamGuy Darryl
Hello, they do not ship to the US.
Thanks for posting.

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prohitbitedrestrictednonrestricted
is this deal only for the chelsea model?
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Chado1
Is any of the liquid fuel for this foreplace uncluded in the deal? It says they come in 6 and 12 packs, can they only be purchased from this website, or in any store? Also, how much are they and how long does 1 (of 6 or 12) last? Thanks!

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TeamGuy Darryl
Hello, this offer is only for the Chelsea Indoor Fireplace.
Thanks for posting.

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Posts: 1

jsifft
I just checked their website they are selling this same one for $349.00 not really a deal I would say...
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loggon96
remember this price includes shipping to your home

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TeamGuy Darryl
Hello, our offer also includes shipping and taxes.
Thanks for posting.

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Posts: 2

loggon96
so where do you buy the fuel for it, and does some come with the unit.
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TeamGuy Darryl
Hello, we have contacted the merchant and we will post your answer as soon as possible.

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TeamGuy Darryl
Hello, the fireplace does not include fuel.
Thanks for posting.

Buys: 0
Posts: 28

TeamGal Michele V
You can buy fuel for it at any hardware store. Again, the fireplace does not come with fuel.

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Posts: 1

is thae shipping any where in canada?
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TeamGuy Darryl
Hello, yes, shipping is for anywhere in Canada.
Thanks for posting.

Buys: 0
Posts: 4

GoldFish1326
Sorry the soho model is the same size just a rectangular shape that would better suit our living space...even though it's the same size and price we cannot get it with this deal? The rounded edges of the chelsea model don't fit our decor but we do think it's lovely even if it's only a $50 plus 18.75 shipping discount.
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TeamGuy Darryl
Hello, this offer is only for the Chelsea Indoor Fireplace.
Thanks for posting.

Buys: 0
Posts: 2

chrishinyi
Can I buy two fireplaces with different style and ship them together?
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TeamGal Audrey
Thanks for posting! This feature is only for the Chelsea Indoor Fireplace. Have a great day!

Buys: 1
Posts: 1

flantastic
The company is located in NY, where does the product ship from? Will we be assessed taxes and customs? If so, then this deal is misleading. There is a reason why I subscribed to a specific city.
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TeamGuy Darryl
Hello, you will only have to pay the price on TeamBuy and you will not be charged anything extra. The fireplaces will be shipped to you directly.
Thanks for posting.

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Posts: 2

telnoman
can it be hung on any dry wall?
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TeamGuy Darryl
Hello, yes, the fireplaces can be hung on any wall.
Thanks for posting

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Posts: 2

bonwil
Post a question Is it just for appearance or does it warm up room with heat?
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TeamGuy Darryl
Hello, the fireplaces to produce heat.
Thanks for posting.

Buys: 0
Posts: 1

lewisond
I just purchased this fireplace and since it does not come with fuel, I went to their website to purchase the fuel and it does not ship to Canada! How can this deal be for Calgary and then can not get the fuel..... Please confirm how to get the fuel, otherwise I will need to cancel my order.
Deanne
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TeamGuy Darryl
Hello, You can buy fuel for it at any hardware store.
Thanks for posting,

Buys: 0
Posts: 2

telnoman
@lewisond, I was thinking the same thing, but found a compatible biofuel in canadian tire:
http://www.canadiantire.ca/AST/browse/3/HouseHome/1/HeatingAirConditioning/FirelogsWoodPelletsFirestarters/PRD~0643537P/BioFlame+Ethanol%2C+3.78L.jsp?locale=en

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alankoop
Is the fireplace certified to CSA or cUL?
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TeamGal Michele V
No.

Buys: 10
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slayguy
Is there a glass that covers the open flame or is it open? Just asking as we have a youngster in the famlly and wouldn't want him to be able to touch the flame. Thanks
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TeamGal Michele V
Write an answer

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TeamGal Michele V
There is a 4" to 5" glass band across the front of this fireplace. It cannot be fully covered as the flame needs oxygen.

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lenrique1
whats the warrenty on this fireplace?
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TeamGuy Jack
There is a 1 year manufacture warranty.

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Chado1
How much does each fuel can cost, and how many hours of fireplace running does each one last? Thanks!
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TeamGal Michele V
A bottle of fuel can cost up to $8. And one quart of fuel lasts for 5 hours.

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Posts: 1

will my house insurance be covered if I purchase this item, I know that insurance companies are very picky about the wood inserts and fireplaces and stoves...
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TeamGuy Jack
This is something you'd have to contact your insurance company about since every insurance policy have different riders.

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Posts: 10

Chado1
This deal ends after today and I am still waiting for response to my question so I can buy it. If you could please answer it as soon as possible that would be great! Thanks!
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marniejane
Hi. Will this be charged in Canadian dollars?
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TeamGuy Jack
Thanks for posting! Yes, this is charged in Canadian dollars.

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gogotrinity
What colours are there to choose from?
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TeamGuy Jack
The only colour this deal is valid for is the silver one.

Buys: 1
Posts: 1

roddymac27
Is there a switch on the back or front to turn it on/off? Is there a remote control?
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Buy Talk is a section for Community Members to ask and answer questions about today's feature.

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