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14 Questions

CanvasPop

Hey TeamBuyers!
Please share any questions you may have on today's buy here.
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Buys: 0
Posts: 3

yim.91020@gmail.com
12:51 AM
can you have two separate orders (with vouchers) and combine the shipping to the same destination? ie. 2 (16 x 20) canvas shipped for $14 shipping
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Buys: 7
Posts: 6068

TeamGuy Daniel
11:15 AM
Hello,
You will need to pay for shipping on each order. They can not be combined. Have a good day.

Buys: 0
Posts: 3

acagli
6:02 PM
not worth it. its best to deal with frame shops for custom canvas imaging. theres an excellent one at yonge steeles shopping mall I believe..

Buys: 0
Posts: 4

anikaboy
4:07 PM
Can I submit a picture of a collage or HAS TO BE a regular picture?
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TeamGuy Adam S
5:29 PM
Hi there - A collage is no problem - Thanks!

Buys: 1
Posts: 3

dialaali
4:13 PM
what if I have an actual photo to copy?
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Posts: 173

TeamGuy Adam S
5:33 PM
Hi there - a regular picture is no problem; When you place your order on Canvas Pop just check the box labelled "I have a picture that needs to be scanned" and they will email you the address to send a copy of the picture and will scan for you. Thanks!

Buys: 0
Posts: 1

dianneoliphant
5:48 PM
One of this feature's conditions is to: "Please wait 24 hours after the feature ends to begin redeeming." However, this is advertised as a Mother's Day gift. If I want to use this voucher for a Mother's Day gift, I have to place my order with the company before April 27th (for the canvas to be mailed in time for Mother's Day). Can I use this voucher before this feature is over?

Buys: 0
Posts: 1

dmjg
8:16 PM
Hi there,
if i have a photo that needs to be scanned and it is a 4X6, will it be clear enough when blown up? or does it have to be a certain size of photo? or what is the minimum kb's for a digital photo to be transfered well onto a canvas? thanks!
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Buys: 7
Posts: 6068

TeamGuy Daniel
9:10 AM
Hello,
Please give them a call about blowing up this photo. 1-866-619-9574. Have a good day.

Buys: 0
Posts: 1

murdocae
8:32 PM
If i'm interested in purchasing a triptych, I can use this deal as an 80.00 credit towards my order correct?
can I buy two deal and use it towards the same photo?
thanks!
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TeamGuy Daniel
9:11 AM
Hello,
Yes you will get the $80 credit. You may not use two tickets towards the same order. Have a good day.

Buys: 0
Posts: 7

suzifou
10:37 PM
Is the shipping cost the same for the larger print? And will the company website show you the photo after it has been altered or enhanced before you agree to it? thanks!
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TeamGuy Daniel
9:11 AM
Hello,
The $14 is flat rate even for larger prints. Have a good day.

Buys: 2
Posts: 6

nrubin
8:22 AM
Can you pay extra for expedited shipping?
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TeamGuy Daniel
9:10 AM
Hello,
Yes you can, you would select rush shipping at check out. Have a good day.

Buys: 0
Posts: 1

Krishna21009029
7:41 PM
Hi there,
If I use the $80 or $129 credit, can I use it for one of the smaller items and cover the shipping as well then? Or does the amount only apply towards the product, and not the entire purchase (Product + Shipping)
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Posts: 10050

TeamGuy Darryl
10:02 AM
Hello, shipping is extra and is $14.
Thanks for posting

Buys: 0
Posts: 1

jessphillips
6:25 PM
Can I purchase 3 of each of the sizes? Or just 3 in total?
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TeamGuy Darryl
3:20 PM
Hello, you will only be able to purchase 3 in total.
Thanks for posting

Buys: 0
Posts: 6

benlyn09
4:06 AM
can i order diptych instead of single panel 20x30 for my voucher
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Buys: 20
Posts: 10050

TeamGuy Darryl
3:25 PM
Hello, it is best to contact them directly to see if they will make an exception for you. You can contact them at 1-866-619-9574.

Buys: 0
Posts: 1

keakin
11:39 AM
So if I buy the $49 deal, that means I can have the $129 credit plus the $30 gift card to use towards a purchase of a larger canvas, for a total of $159 credit towards my purchase? Or does the gift card have to be used on a separate purchase?
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Buys: 20
Posts: 10050

TeamGuy Darryl
3:27 PM
Hello, the extra credit will have to be used on your next separate purchase.

Buys: 0
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juliapejic
7:25 PM
So if I buy 3 of these I will get 3 x $30 gift cards for future purchase. Can all three be used for a total of $90 towards a single future purchase or must they be used seperately?
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TeamGuy Jack
12:58 PM
Thanks for posting! You will only be able to apply 1 certificate at a time.

Buys: 0
Posts: 18

pbwalberg
1:42 AM
What is the minimum KB you will take? I have a picture that is relatively low resolution. Will it work?
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TeamGuy Jack
12:57 PM
It's recommended that the resolution be as high as possible (larger than 5 Mega Pixels.).

Buys: 0
Posts: 2

superninjendo
9:19 AM
If I decide to purchase te 20x30 deal and want to upgrade to a Triptich style, is the 0.75" depth still included or is it an extra charge?
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Buys: 22
Posts: 10600

TeamGuy Jack
1:01 PM
Thanks for posting! If the Triptich style does not normally include the 0.75" depth then you would have to pay extra for it.
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