TeamBuy.ca Q & A
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Top 9 Q & A’s
Can I subscribe to more than one city's email?
Yes you can. You can subscribe to as many as you like, just change the city on the subscribe box on the top of the page.
I haven’t received my TeamTickets yet, what do I do?
Sign into your TeamBuy account and check your TeamTickets page in your My Buys.
How do I check if my Buy went through?
Check your TeamTickets in the My Buys section and if you purchase is there and is pending it means your purchase went through.
I purchased the Buy, the minimum has been reached, but my tickets are still 'pending'?
All tickets remain pending until the Buy finishes/closes. When the Buy countdown reaches 0, all tickets then become 'Active' and ready for download and use.
How does the gifting option work?
On the shopping Bag page you can click on the “Gift” option. If you want to gift a ticket afterwards you are able to simply give the TeamTicket away even if it has your name on it (tickets are transferrable). If you didn’t gift it at the time of purchase and prefer to have the name changed, email email@example.com with the name you would like on the TeamTicket.
Is this safe?
Your credit card number is transmitted by SSL directly to a secure electronic vault, and the little 'padlock' icon on your browser confirms this. At no time is your credit card information stored on our servers. To learn more about SSL certification check out http://www.ehow.com/how-does_ssl-work.html
What happens to my information after I sign up and purchase?
You can rest assured your information is safe. We have a strict policy not to give out any personal information, like your email address to any of the business we feature and your credit card information is never stored on our system, it goes directly to our credit card processing provider. That is why you have to input your CC info every time you decide to purchase
How do I get TeamBucks?
You can earn TeamBucks by referring friends who don’t have a TeamBuy account.