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27 Questions

Balla Bracelets

Hey TeamBuyers!
Please share any questions you may have on today's buy here.
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yyzgirl
1:40 AM
How much is shipping to Toronto?
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Teamguy ChrisM
8:40 AM
$4.95 Flat rate shipping is available at redemption.
Thanks for posting!

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soheila
7:26 AM
How much is shipping to Halifax, NS?
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Teamguy ChrisM
8:40 AM
$4.95 Flat rate shipping is available at redemption.
Thanks for posting!

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soheila
8:52 AM
Thank you for your answer. Should I pay the shipping cost for any buy if I order more than one for myself to one address?

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Teamguy ChrisM
3:02 PM
Shippimg cost is per item. Thanks again!

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Gabriellaf
5:22 PM
Hi there,
Just to confirm, I will not be charged the $89.99 price that it shows on the website? I'm unsure because it says that you must submit your credit card information prior to adjusting the price with the team buy code. Thanks
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Teamguy ChrisM
6:36 PM
Hi,
Your card will only be charged for shipping at checkout.
Thanks for posting!

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Tobyjug
12:01 AM
SURELY THIS SHOULD ADJUST BEFORE YOU HIT....COMPLETE MY PURCHASE WITH THE TOTAL SAYING $94.94......ANYONE BEEN BURNED WITH PAYING THE FULL PRICE....HOW CAN I BE SURE THAT IT LETS YOU PUT IN THE DISCOUNT CODE ON THE NEXT PAGE IF THERE IS ONE??? THIS IS VERY UNCLEAR. ALSO WHAT KIND OF COMPANY ONLINE HAS NO CONTACT DETAILS WHATSOEVER??? WORRIED ABOUT THIS DEAL

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soheila
8:21 PM
Thank you for your answer. Should I pay the shipping cost for any buy if I order more than one for myself to one address?
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Teamguy ChrisM
8:26 PM
I will check with the merchant to find out if you can combine orders. I will post the reply once I have confirmed.

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BallaBracelets
10:12 PM
4.95 shipping is per transaction when redeeming voucher on our site,
Balla Bracelets

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kellie185
10:32 AM
Hi, just to clarify. If I order two items and ship to the same address, shipping cost would be $4.95 x 2 = $9.90. Or just flat rate at 4.95. please confirm.

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Sugarplum29
10:36 PM
Hi, I know that it says the bracelet is adjustable, I was just wondering what the measurement is when it is adjusted to the smallest size.
Thanks
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Teamguy ChrisM
2:11 PM
The smallest is about 14-16 cm

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sylicial
9:29 AM
Hi,
I was wondering if the voucher also works for the white crystal balla bracelet also found on the site for 89.00.
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Teamguy ChrisM
3:00 PM
Sorry, this offer is only for the specified bracelet on Teambuy.

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jcogan
9:39 AM
How much is shipping to a US address? I will be travelling there.
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Teamguy ChrisM
2:54 PM
Shipping is the same for US orders.
Thanks for posting!

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shelleypost
11:17 AM
I see 4 different colour bracelets on Ballabracelets' website all priced at $89.99. Can a Teambuy voucher purchase any of the colours or only the black bracelet featured.
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Teamguy ChrisM
3:01 PM
Sorry, it can only be used for hye product specified in the offer.

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nergish1
12:41 PM
I too am wondering about the size as I have a small wrist. Need to know before I order. Thanks
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Teamguy ChrisM
3:09 PM
It should fit wrists as small as 14-16 cm in diameter.
Thanks for posting!

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sskrumeda
12:42 PM
Hello,
How long does shipping approx take?
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Teamguy ChrisM
3:04 PM
Hi!
Shipping should take approximately 2-6 weeks as it is being shipped by post from the US.
Thanks for posting!

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w4song
4:34 PM
Would the ticket be issued to each item that I purchase? If I order 2 items, would there be two separate tickets? Would the shipping cost be charged twice?
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Teamguy ChrisM
4:38 PM
Shipping charges are per item. Thanks for posting!

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kellie185
10:36 AM
I am still a little confussed with your answer in regards to shipping cost. If I ordered 2 items, would shipping cost be $4.95 x2=$9.90 or $4.95 flat rate?
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Teamguy ChrisM
10:58 AM
Shipping is per item so the cost would be $9.90 for two of them.

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mflemay
10:28 PM
is it real swarovski?

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mflemay
10:29 PM
Is it real swarovski?
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Teamguy ChrisM
6:57 AM
Hi Mflemay,
These are real Swarovski Crystal Elements.
Thanks for posting!

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noelhodge
7:02 AM
This bracelet expands to what size? What is the measurement for the "largest" wrist?
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BallaBracelets
4:57 PM
16cm at the smallest up to 30cm at largest

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lisa80
10:24 PM
what is the "have a discount code", and how can i get it?
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Teamguy ChrisM
7:18 AM
This is where you enter your Teambuy purchase voucher. You get it by placing your order on Teambuy. Once the promotion ends, you will be notified that your voucher has become available. This will act as your discount code at the Balla Bracelets website.
Thanks for posting!

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melona
1:48 AM
where do i find the discount code
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Teamguy ChrisM
7:22 AM
You must use your Teambuy voucher code once the promotion ends on Teambuy. You will be notified when it becomes available.
Thanks for posting!

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Gabriellaf
8:43 PM
Since I am paying the $16 to team buy for the bracelet, once i enter the team buy code on "ballabracelets.com" I'm assuming my total will be $4.95 (just for the shipping)?
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Teamguy ChrisM
7:01 AM
This is correct... Thanks for posting!

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Jenndar
3:02 PM
Sorry to ask this again, but there are conflicting answers - someone asked if shipping more than one to one address means paying shipping more than once, and BallaBracelets answered that shipping is "per transaction" but ChrisM says it is per item (eg adds up)
Can you please confirm which it is, as clearly as possible? Thank you
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TeamGuy Darryl
8:36 AM
Hello, you will need to pay for shipping for each bracelet you purchase.
Thanks for posting

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dewhitt55
8:29 PM
How heavy is the bracelet? Just thinking the hematite balls may make it heavy to wear?
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TeamGuy Darryl
8:39 AM
Hello, we are confirming with the merchant and we will post your answer as soon as possible

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TeamGuy Darryl
3:05 PM
Hello, the weight of the bracelet is just over 1 oz.

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Danza
11:27 AM
Bonjour, Je tente de cliquer sur le site ADD CART et cela ne fonctionne pas... est-ce un problème du site ou un achalandage trop élevé qui cause cette situation...J'ai essayé hier aussi avec le même résultat. Merci de votre réponse
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TeamGal Audrey
3:09 PM
Bonjour, le marchand a confirme qu'ils sont au courant de ce probleme et leur equipe technique est en train de chercher une solution. SI vous mettez a jour votre navigateur internet il est possible que cela fonctionne. Merci !

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Monkie
8:26 AM
Does it come packaged in a gift box with a card explaining that it is Swarovski Crystal.
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TeamGuy Darryl
8:39 AM
Hello, we are confirming with the merchant and we will post your answer as soon as possible

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TeamGuy Darryl
3:05 PM
Hi, The bracelet does not come in a gift box it comes in a clear plastic package.

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shopaholic8754
2:13 PM
Hi,
I was wondering if the bracelet came in a gift box? or just in envelope or something?
Thank you
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TeamGuy Darryl
8:40 AM
Hello, we are confirming with the merchant and we will post your answer as soon as possible

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TeamGuy Darryl
3:06 PM
The bracelet does not come in a gift box it comes in a clear plastic package.

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Gillem
5:33 PM
I have been on the site to redeem my coupon but it will not allow me to "add to cart" so I can complete the transaction. I clicked on a support email address to inquire but it does not exist. Any idea how to proceed from here ?
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TeamGuy Darryl
8:40 AM
Hello, we are confirming with the merchant and we will post your answer as soon as possible

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TeamGuy Darryl
3:07 PM
Hi, they are aware of the add to cart issue, and are having their tech team look into it.

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Gillem
10:58 PM
Thanks ....still not working tonight. Anyone else having an issue with this ?

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Danza
9:56 AM
Bonjour... y a-t-il quelqu'un chez Teambuy qui comprend le français? Toujours pas de réponse à ma question posée il y a quelques jours... pourtant tous les autres qui ont posé une question en anglais on eu une réponse. C'est la première fois que j'achète chez Teambuy %?*(( Je vais continuer d'espérer...
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TeamGal Audrey
3:11 PM
Bonjour, nous nous efforcoms de repondre aux questions le plus rapidement possible. Nous avons du contacter le marchand. Merci pour votre patience.

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jesryan
12:04 AM
May I please have the customer service for this company.
I re-deemed one of the bracelets I purchased but was too quick in entering my credit card information that I forgot to enter my coupon code therefore I will be charged full price.
Please help.
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Teamguy ChrisM
11:32 AM
Please email support@ballabracelets.com for assistance.
Thanks!

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vero84
2:07 PM
i try to bought 2 bracelet one week ago and a couple of days laters i receive a email where is was writting that the transaction could'nt be done because i didn't have enough money on my credit card(which is impossible)..I try to do another transaction yesterday and i didn't receive a confirmation for my buy but when i look at the section "my buys" on my teambuy iphone application its telling me that i bough 4 bracelets...well i just want to buy two and want to make sure its working before the deal is done...thx
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TeamGuy Daniel
2:26 PM
Hello,
You currently have two in your account. I have cancelled the two pending transactions. Have a good day.

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Tobyjug
11:58 PM
I AM TRYING TO PLACE MY ORDER ON THE SITE FOR MY BALLA BRACELET THAT I GOT A CODE FOR LAST TIME THIS WAS ON OFFER. IT ASKS YOU FOR THE COUPON CODE ON THE SAME PAGE AS THE CREDIT CARD INFORMATION. BUT IT DOESN'T WORK THERE. I AM SKEPTICAL ABOUT ENTERING MY CREDIT CARD DETAILS ENTERING NEXT BEFORE I CAN SEE THAT THE BALANCE HAS REDUCED TO THE OFFER THAT YOU ARE SELLING. WHY ISN'T IT WORKING BEFORE YOU SUBMIT YOUR CREDIT CARD DETAILS. SURELY THIS IS WRONG CAUSE YOU ARE CONSENTING TO PAYING $94.94 FOR THE BRACELET? PLEASE HELP
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TeamGuy Daniel
2:28 PM
Hello,
Please email Bella Bracelets for help with your redemption. Have a good day, support@ballabracelets.com. They will be able to help you resolve this. They are very helpful. Have a good day.
Buy Talk is a section for Community Members to ask and answer questions about today's feature.

Any posts that are not questions or answers about the feature, contain direct links, or contain personal information will be removed.

For all other types of inquiries, please contact info@teambuy.ca.

This deal has ended. Email us at info@TeamBuy.ca for any questions or comments comments.

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TeamBuy.ca Q & A

  • Post your questions on Today's Buy.
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Top 9 Q & A’s

  1. Can I subscribe to more than one city's email?
    Yes you can. You can subscribe to as many as you like, just change the city on the subscribe box on the top of the page.
  2. I haven’t received my TeamTickets yet, what do I do?
    Sign into your TeamBuy account and check your TeamTickets page in your My Buys.
  3. How do I check if my Buy went through?
    Check your TeamTickets in the My Buys section and if you purchase is there and is pending it means your purchase went through.
  4. I purchased the Buy, the minimum has been reached, but my tickets are still 'pending'?
    All tickets remain pending until the Buy finishes/closes. When the Buy countdown reaches 0, all tickets then become 'Active' and ready for download and use.
  5. How does the gifting option work?
    On the shopping Bag page you can click on the “Gift” option. If you want to gift a ticket afterwards you are able to simply give the TeamTicket away even if it has your name on it (tickets are transferrable). If you didn’t gift it at the time of purchase and prefer to have the name changed, email info@teambuy.ca with the name you would like on the TeamTicket.
  6. Is this safe?
    Your credit card number is transmitted by SSL directly to a secure electronic vault, and the little 'padlock' icon on your browser confirms this. At no time is your credit card information stored on our servers. To learn more about SSL certification check out http://www.ehow.com/how-does_ssl-work.html
  7. What happens to my information after I sign up and purchase?
    You can rest assured your information is safe. We have a strict policy not to give out any personal information, like your email address to any of the business we feature and your credit card information is never stored on our system, it goes directly to our credit card processing provider. That is why you have to input your CC info every time you decide to purchase
  8. How do I get TeamBucks?
    You can earn TeamBucks by referring friends who don’t have a TeamBuy account.

Customer Support

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