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30 Questions

Neverland Sales

Hey TeamBuyers!
Please share any questions you may have on today's buy here.
Buyers Unite!

Buys: 0
Posts: 4

Hayabusa
What is the material of the earring? Is it 100% real silver?
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Buys: 0
Posts: 297

TeamGuy Vance
Hello, thanks for posting. The earring is made with Swarovski Element Crystals and is Rhodium plated. Have a great day!

Buys: 0
Posts: 1

annakolarova
Hi there, Why you guys at Teambuy, are not more specific. I could see a few times customers ask you what metal earrings are made of, not what metal they are plated with and you avoid the answer. It is important when one suffers from allergy to metal different types. So, my exact question is: Are they made of silver or any other metal

Buys: 0
Posts: 14

NeverlandSales
Hi Hayabusa, The pin is stainless steel and Rhodium plated setting. Nickel Free. Thanks

Buys: 0
Posts: 19

sell042609
If i buy more than one, do i only pay the $8 shipping fee once?
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Posts: 69

Teamgal Charlene
Hello,
You will have to pay shipping for each item you purchase.
Have a good day,

Buys: 1
Posts: 1

Pam03
why? even if it is being shipped to the same adress?

Buys: 0
Posts: 1

gikuya
As a preious person asked. if i buy more than one pair what is the shipping cost?
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Posts: 69

Teamgal Charlene
Hello,
You will have to pay shipping for each item you purchase.
Have a good day,

Buys: 0
Posts: 1

dagenaj
Is it 100% real silver? If I buy more than one pair, do I pay only $8 once for shipping.
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Posts: 297

TeamGuy Vance
Hello, thanks for posting. The earring is made with Swarovski Element Crystals and is Rhodium plated. You will pay shipping for each item you purchase. Have a great day!

Buys: 0
Posts: 1

happylan
This voucher is aldeady expired? It said May 31, 2012???
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Posts: 297

TeamGuy Vance
Hello, thanks or posting. Sorry about the mistake, the product will be mailed out to you directly after the deal closes so there is no expiry date. Have a great day!

Buys: 6
Posts: 2

jodiegraham55
What METAL are these made of? I understand they are rhodium plated and have swarovski elements but what metal is under the rhodium plating? Thanks.
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Posts: 297

TeamGuy Vance
Thanks for posting, we are getting in touch with the merchant and will post the answer ASAP. Cheers!

Buys: 0
Posts: 14

NeverlandSales
Hi Jodie, It is a Stainless Steel Pin with Rhodium colour plating. Nickel Free. Thanks

Buys: 0
Posts: 14

NeverlandSales
Hi Jodie, It is a Stainless Steel Pin with Rhodium colour plating. Nickel Free. Thanks

Buys: 0
Posts: 1

zainy27
Hi,
why does it say different price for me? like it says team buy 2 dollars but is charging me something else?
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Posts: 297

TeamGuy Vance
Hello, thanks for posting. The price of this deal is $2. You will be charged $2 plus shipping. Have a great day!

Buys: 0
Posts: 1

Hongjie
Hello,
Can I cancel my order?
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Buys: 0
Posts: 331

TeamGuy Stuart W
Hi Hongjie, please either call us or email info@teamBuy.ca if you would like to cancel your order. Have a great day!

Buys: 0
Posts: 2

teambuy, you guys should fix the buy detail to reflect $8 shipping is PER ITEM as so not to deceive and mislead customers.
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Posts: 297

TeamGuy Vance
Hello, thanks for posting. The shipping/handling charge is per item. Have a great day!

Buys: 4
Posts: 51

hojo
Does it have nickle in the earring?
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Posts: 297

TeamGuy Vance
Thanks for posting, we are getting in touch with the merchant and will post the answer ASAP. Cheers!
Buys: 0
Posts: 2

Hi Hojo, The Earrings are Nickel Free. Thanks

Buys: 0
Posts: 4

vaniatsang
What metal is it made out of - I mean what metal is below the layer that is rhodium plated?
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Buys: 0
Posts: 297

TeamGuy Vance
Thanks for posting, we are getting in touch with the merchant and will post the answer ASAP. Cheers!

Buys: 0
Posts: 14

NeverlandSales
Hi Vaniatsang, It is a stainless steel pin with rhodium colour plating. Nickel Free. Thanks

Buys: 0
Posts: 14

NeverlandSales
Hi Vaniatsang, It is a stainless steel pin with rhodium colour plating. Nickel Free. Thanks

Buys: 0
Posts: 1

crystalyee
Are they certified Swaroski Crystals?
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Posts: 297

TeamGuy Vance
Hello, thanks for posting. They are certified Swarovski® Elements Crystals. Swarovski® Elements is the premium brand for finest crystal elements manufactured by Swarovski. For more information, visit: http://www.swarovski-elements.com/. Have a great day!
Buys: 0
Posts: 2

Hi cystallee, Yes our brand is Mestige and the crystals are Swarovski (Elements). Thanks

Buys: 0
Posts: 5

born2shop69
I realize they say 5mm, but comparing to diamond sizes what would this be equivalent to? Example 1 ct each?
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Buys: 22
Posts: 10600

TeamGuy Jack
Thanks for posting, the equivalent of 5mm is .5 carat.

Buys: 0
Posts: 6

jsodhi1
are these for men or only women?
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Buys: 22
Posts: 10600

TeamGuy Jack
Thanks for posting! Anyone can purchase these.

Buys: 0
Posts: 6

jsodhi1
yeah anyone can purchase them, but are these women earrings or unisex?

Buys: 0
Posts: 16

Victoria500535067
I bought my Teambuy with PayPal, but my PayPal account is saying the transaction can take 6-8 business days to complete! Will my order be cancelled since the payment won't be there in time? :(
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Buys: 0
Posts: 3363

TeamGuy Byron
Hello Victoria,
I just took a look at your profile and your voucher is pending which confirms that your payment was accepted and you will get this deal.

Buys: 0
Posts: 1

EddyT
How are these being shipped? As in, what delivery system? UPS? I may have a different address depending on the shipping.
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Buys: 22
Posts: 10600

TeamGuy Jack
Thanks for posting! These are being shipped from Australia by International parcel.

Buys: 0
Posts: 1

Belinda555
Hi,
What method of shipment do you use? regular, priority, registered mail?
thanks,
Belinda
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Buys: 22
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TeamGuy Jack
Thanks for posting! These are being shipped from Australia by International parcel.

Buys: 0
Posts: 6

jsodhi1
are these women earrings or unisex?
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Buys: 22
Posts: 10600

TeamGuy Jack
Thanks for posting! These are unisex.

Buys: 5
Posts: 4

cheezlo
since these are coming from australia will we be charged duty on their full value or will they be marked with the value of what we pay? I don't want to get them if there will be duty charges
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Posts: 297

TeamGuy Vance
Hello, thanks for posting. From our merchant,s experience, there have not been duties charged on small jewellery items such as these earrings. Have a great day!

Buys: 0
Posts: 297

TeamGuy Vance
Hello, thanks for posting. From our merchant's experience, there have not been duties charged on small jewellery items such as these earrings. Have a great day!

Buys: 0
Posts: 1

sehmik
Hi, I purchased their freshwater pearls a few months ago through teambuy and had an allergic reaction (I have a nickel allergy) are these comprised of the same stainless steel post? The website states its rhodium plated and may not be suitable for all skin types. Can you confirm with the company that they are 100% free of nickel.
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Posts: 10600

TeamGuy Jack
Thanks for posting! The merchant has confirmed in a previous answer that these do not contain any nickel.

Buys: 0
Posts: 2

ennovy
The merchant's webiste has these earrings in various colours. Are the ones being sold here the same as the photo or will the colour be at the discretion of the merchant?

Buys: 0
Posts: 2

ennovy
The merchant's website has mutliple colours available. Are the ones being sold here the colour in the photo or will it be at the merchant's discretion?
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Buys: 0
Posts: 297

TeamGuy Vance
Hello, thanks for posting. This offer is for the crystal earrings in the photo. Have a great day!

Buys: 0
Posts: 2

chizzles
Are these earrings for pierced ears?
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Buys: 22
Posts: 10600

TeamGuy Jack
Thanks for posting! Yes they are.

Buys: 0
Posts: 1

fredayih
I'm new to Teambuy. I just bought this deal but it does not show up in my Buys. Does this happen only when the deal is completed?
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Posts: 3363

TeamGuy Byron
Hello there,
Your voucher is under your My Gifts tab within your My Buys. You will see the tab on the top right.
Have a great day!

Buys: 5
Posts: 4

boobai
How can I choose between S,M,L,XL ?
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Posts: 3363

TeamGuy Byron
Hello,
There is only one size option with this deal.
Have a great day!

Buys: 0
Posts: 1

sarjazard
Since this is international shipping, if I am not at home will the package be held for me at the local post office ?
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Buys: 22
Posts: 10600

TeamGuy Jack
Thanks for posting! If you are not home, Canada Post will leave a pick up slip at your door for pick up at the closest mail depot (Usually a shoppers Drug Mart).

Buys: 0
Posts: 1

linds12345
Hi,
When exactly does this deal close/when is the product mailed out..
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Buys: 7
Posts: 6068

TeamGuy Daniel
Hello,
The Buy will end in 3 days, from that point they will take abut 3-4 weeks to arrive. Have a good day.

Buys: 0
Posts: 2

cmsaligumba
how long does it usually take to get to its destination after mailed out?
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Buys: 7
Posts: 6068

TeamGuy Daniel
Hello,
The shipping timeline is about 3-4 weeks. Have a good day.

Buys: 0
Posts: 1

dianachu
Will we be notified when the product is shipped?
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Buys: 22
Posts: 10600

TeamGuy Jack
Thanks for posting! You will not be notified when the items have been shipped since we do not provide email addresses to the merchants.

Buys: 0
Posts: 3

Mell37
Donc en tout c'est 10$ c'est tout rien d'autre ?
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Buys: 0
Posts: 2

chizzles
Will these earrings be marked as Swarovski Crystal?
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Buys: 22
Posts: 10600

TeamGuy Jack
Bonjour, le prix est de 10$ seulement. Merci !
Buy Talk is a section for Community Members to ask and answer questions about today's feature.

Any posts that are not questions or answers about the feature, contain direct links, or contain personal information will be removed.

For all other types of inquiries, please contact info@teambuy.ca.

This deal has ended. Email us at info@TeamBuy.ca for any questions or comments comments.

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TeamBuy.ca Q & A

  • Post your questions on Today's Buy.
  • Click "Me Too" to receive an email notification when the question receives a certified answer.
    (Make sure to check your junk email)

Top 9 Q & A’s

  1. Can I subscribe to more than one city's email?
    Yes you can. You can subscribe to as many as you like, just change the city on the subscribe box on the top of the page.
  2. I haven’t received my TeamTickets yet, what do I do?
    Sign into your TeamBuy account and check your TeamTickets page in your My Buys.
  3. How do I check if my Buy went through?
    Check your TeamTickets in the My Buys section and if you purchase is there and is pending it means your purchase went through.
  4. I purchased the Buy, the minimum has been reached, but my tickets are still 'pending'?
    All tickets remain pending until the Buy finishes/closes. When the Buy countdown reaches 0, all tickets then become 'Active' and ready for download and use.
  5. How does the gifting option work?
    On the shopping Bag page you can click on the “Gift” option. If you want to gift a ticket afterwards you are able to simply give the TeamTicket away even if it has your name on it (tickets are transferrable). If you didn’t gift it at the time of purchase and prefer to have the name changed, email info@teambuy.ca with the name you would like on the TeamTicket.
  6. Is this safe?
    Your credit card number is transmitted by SSL directly to a secure electronic vault, and the little 'padlock' icon on your browser confirms this. At no time is your credit card information stored on our servers. To learn more about SSL certification check out http://www.ehow.com/how-does_ssl-work.html
  7. What happens to my information after I sign up and purchase?
    You can rest assured your information is safe. We have a strict policy not to give out any personal information, like your email address to any of the business we feature and your credit card information is never stored on our system, it goes directly to our credit card processing provider. That is why you have to input your CC info every time you decide to purchase
  8. How do I get TeamBucks?
    You can earn TeamBucks by referring friends who don’t have a TeamBuy account.

Customer Support

 Email
info@teambuy.ca

 Phone
1.855.TEAMBUY (832.6289)
(Monday-Friday 8AM-8PM)