« Back to the deal
4 Questions

Mirvish Productions

Hey TeamBuyers!
Please share any questions you may have on today's buy here.
Buyers Unite!

Buys: 0
Posts: 1

dalhousie
8:17 AM
How do I choose my seats?
3
Me Too
View/Hide Answers

Buys: 18
Posts: 754

TeamGuy Logan
10:02 AM
Seats are assigned with "best available" in order of purchase in the areas specified. If you are going with friends/family, make sure to purchase all tickets in the same transaction to be seated together.

Buys: 0
Posts: 1

claudibaby
8:59 AM
Can I redeem the tickets at the box office prior to the performance date? Or do I need to wait until the day of the performance?
Thanks.
2
Me Too
View/Hide Answers

Buys: 22
Posts: 10600

TeamGuy Jack
10:26 AM
Thanks for posting! The seats would have already been pre-assigned instead of generated at the box office, you simply bring your Teambuy ticket to the box office and they will look for your package. You must redeem your ticket at the day of the performance.

Buys: 18
Posts: 754

TeamGuy Logan
8:23 AM
You must wait until the day of the performance.

Buys: 0
Posts: 2

dawgfunk
9:41 AM
I just bought 2 tickets. Are my seats reserved, or do I need to come early on the show date in order to get better seats?
0
Me Too
View/Hide Answers

Buys: 22
Posts: 10600

TeamGuy Jack
10:28 AM
Thanks for posting! Tickets are pre-assigned and can be picked an hour or and hour and a half prior to showtime when the box office opens.

Buys: 0
Posts: 1

chsiehj
11:23 PM
Do I have to wait till i redeem at Box Office to find out what seats have been assigned? or I can find out when I make the Buy?
0
Me Too
View/Hide Answers

Buys: 18
Posts: 754

TeamGuy Logan
8:28 AM
You will find out on the night of the performance when redeeming, but will be in these areas: Orchestra FF-L, Orchestra M-N / K-N sides, Dress Circle A-C.
Buy Talk is a section for Community Members to ask and answer questions about today's feature.

Any posts that are not questions or answers about the feature, contain direct links, or contain personal information will be removed.

For all other types of inquiries, please contact info@teambuy.ca.

This deal has ended. Email us at info@TeamBuy.ca for any questions or comments comments.

« Back to the deal

TeamBuy.ca Q & A

  • Post your questions on Today's Buy.
  • Click "Me Too" to receive an email notification when the question receives a certified answer.
    (Make sure to check your junk email)

Top 9 Q & A’s

  1. Can I subscribe to more than one city's email?
    Yes you can. You can subscribe to as many as you like, just change the city on the subscribe box on the top of the page.
  2. I haven’t received my TeamTickets yet, what do I do?
    Sign into your TeamBuy account and check your TeamTickets page in your My Buys.
  3. How do I check if my Buy went through?
    Check your TeamTickets in the My Buys section and if you purchase is there and is pending it means your purchase went through.
  4. I purchased the Buy, the minimum has been reached, but my tickets are still 'pending'?
    All tickets remain pending until the Buy finishes/closes. When the Buy countdown reaches 0, all tickets then become 'Active' and ready for download and use.
  5. How does the gifting option work?
    On the shopping Bag page you can click on the “Gift” option. If you want to gift a ticket afterwards you are able to simply give the TeamTicket away even if it has your name on it (tickets are transferrable). If you didn’t gift it at the time of purchase and prefer to have the name changed, email info@teambuy.ca with the name you would like on the TeamTicket.
  6. Is this safe?
    Your credit card number is transmitted by SSL directly to a secure electronic vault, and the little 'padlock' icon on your browser confirms this. At no time is your credit card information stored on our servers. To learn more about SSL certification check out http://www.ehow.com/how-does_ssl-work.html
  7. What happens to my information after I sign up and purchase?
    You can rest assured your information is safe. We have a strict policy not to give out any personal information, like your email address to any of the business we feature and your credit card information is never stored on our system, it goes directly to our credit card processing provider. That is why you have to input your CC info every time you decide to purchase
  8. How do I get TeamBucks?
    You can earn TeamBucks by referring friends who don’t have a TeamBuy account.

Customer Support

 Email
info@teambuy.ca

 Phone
1.855.TEAMBUY (832.6289)
(Monday-Friday 8AM-8PM)